Why did Facebook, Instagram, and WhatsApp go down?

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Facebook has blamed a ‘faulty configuration change’ for an outage that prevented the company’s 3.5 billion users from accessing its apps and services, including Whatsapp and Instagram, for nearly six hours.

The platforms crashed on Monday afternoon, with users unable to send or receive messages or refresh their news feeds.

In a Facebook post after the service had been restored, chief executive Mark Zuckerberg wrote: ‘Facebook, Instagram, WhatsApp and Messenger are coming back online now.’

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